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At InnovativeV we believe that Microsoft Azure offers unparalleled hybrid and public cloud capabilities, with the most comprehensive AI (artificial intelligence) services, as well as the largest number of data centre regions worldwide. For any business looking to refresh its IT infrastructure, we believe that Microsoft Azure is the cloud platform of choice for delivering modern business IT solutions.
We’ve, therefore, developed a range of services to help businesses deliver better business outcomes by taking advantage of the Microsoft Azure platform – including Identity & Access Management, Infrastructure Modernisation, Cloud Desktop and Cloud Backup – and created the InnovativeV Azure Managed Service to provide comprehensive ongoing solution support and peace of mind.
Our team of cloud support engineers will receive and respond to alerts from the monitoring systems configured on your cloud infrastructure.
Monitoring can be implemented at the cloud infrastructure layer, operating system, database, as well as for specific line of business applications running within the solution
Two service levels are available with alert monitoring
Utilising cloud-powered monitoring and analytics, the InnovativeV’sAzure Managed Service helps optimise the quality of service from your cloud infrastructure
Examples of service options include the delivery of
Every organisation running infrastructure in the cloud needs to be able to backup and restore data/platforms as required.
The InnovativeV’sAzure Managed Service can also provide for backup configuration, management and monitoring.
A member of our team will meet with you on a monthly basis – through online meetings, via telephone, or in-person
to discuss recommendations and issues, and will help plan any changes to your service required as a result.
Taking a pro-active approach, our team will assess your platform update and patch requirements, and – at a time to suit you – orchestrate their installation. Management options include.
Our team will also ensure that your platform is protected against known viruses, and catch/detect and remediate against new, hard-to detect malware threats. This includes provision of
The InnovativeV’s Azure Managed Service is designed to help organisations maximise the business outcomes of moving their IT infrastructure to Microsoft Azure by providing the following
For all service options, we will provide support based on a prescribed list of Azure resources. These will be defined at the start of the contract, and the service cost will cover support for that list of resources.
New service requirements will need to be added to the list and configured within Vuzion’s monitoring systems before support for any new requirements can commence.
Our team of cloud experts is available 24*7 to answer queries about your cloud platform – questions, for example, which could relate to